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Automate PagerDuty and VoIP Calls from your AI assistant
Ask Copilot to create PagerDuty applets for managing incidents, right from your AI assistant, with IFTTT MCP.
Set up IFTTT MCP
Create your own PagerDuty and VoIP Calls workflow
Create custom workflows effortlessly by selecting triggers, queries, and actions. With IFTTT, it's simple: “If this” trigger happens, “then that” action follows. Streamline tasks and save time with automated workflows that work for you.
6 triggers, queries, and actions
New incident assigned to me
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
Fires when a new incident gets assigned to the current user.
New oncall shift starts for me
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
Fires when a new oncall shift starts for the current user.
List incidents
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
Returns a list of incidents.
Call my device
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will call your device with the IFTTT app installed and speak a message provided by your Applet.
Create a new incident
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new incident in PagerDuty.
Update incident status
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will update the status of an incident.
Call my device
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will call your device with the IFTTT app installed and speak a message provided by your Applet.
Create a new incident
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new incident in PagerDuty.
List incidents
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
Returns a list of incidents.
New incident assigned to me
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
Fires when a new incident gets assigned to the current user.
New oncall shift starts for me
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
Fires when a new oncall shift starts for the current user.
Update incident status
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will update the status of an incident.
Build an automation in seconds!
If
Select a trigger the automation will use
New incident assigned to me
New oncall shift starts for me
Then
Select an action the automation will perform
Call my device
Create a new incident
Update incident status
You can add delays, queries, and more actions in the next step!
GET STARTED
How to connect to a PagerDuty automation
Find an Applet using PagerDuty and VoIP Calls
Find an automation to connect to, or create your own!Connect IFTTT to your accounts
Securely connect the Applet services to your respective accounts.Finalize and customize your Applet
Review trigger and action settings, and click connect. Simple as that!Upgrade your automations with
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Connect to more Applets
Connect up to 20 automations with Pro, and unlimited automations with Pro+ -
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More on PagerDuty and VoIP Calls
About PagerDuty
PagerDuty's Platform for Real-Time Operations integrates machine data & human intelligence to improve visibility & agility across organizations.
PagerDuty gives you real-time visibility into your critical apps and services all in one place, driven by the full-service ownership model.
Check our support section if you experience any problems with this integration.
PagerDuty's Platform for Real-Time Operations integrates machine data & human intelligence to improve visibility & agility across organizations. PagerDuty gives you real-time visibility into your critical apps and services all in one place, driven by the full-service ownership model.
Check our support section if you experience any problems with this integration.
About VoIP Calls
Voice over IP (VoIP) delivers phone call messages through the IFTTT app to your device. It’s available internationally and is an excellent alternative to the Phone Call service. All you need is the latest version of the IFTTT app.
Voice over IP (VoIP) delivers phone call messages through the IFTTT app to your device. It’s available internationally and is an excellent alternative to the Phone Call service. All you need is the latest version of the IFTTT app.