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Automate your PagerDuty integrations

PagerDuty and IFTTT let you kick off automations when incidents are assigned to you or your on-call shift starts, plus update incidents from other apps. PagerDuty's Platform for Real-Time Operations integrates machine data & human intelligence to improve visibility & agility across organizations. PagerDuty gives you real-time visibility into your critical apps and services all in one place, driven by the full-service ownership model.

Check our support section if you experience any problems with this integration.

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Create your own PagerDuty workflow

Create custom workflows effortlessly by selecting triggers, queries, and actions. With IFTTT, it's simple: “If this” trigger happens, “then that” action follows. Streamline tasks and save time with automated workflows that work for you.

5 triggers, queries, and actions

New oncall shift starts for me

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Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every hour on Free, every 15 minutes on Starter, and every 5 minutes on Pro and Pro+.
Fires when a new oncall shift starts for the current user.

New incident assigned to me

Pro icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every hour on Free, every 15 minutes on Starter, and every 5 minutes on Pro and Pro+.
Fires when a new incident gets assigned to the current user.

List incidents

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
Returns a list of incidents.

Update incident status

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Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will update the status of an incident.

Create a new incident

Pro icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new incident in PagerDuty.

New oncall shift starts for me

Pro icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every hour on Free, every 15 minutes on Starter, and every 5 minutes on Pro and Pro+.
Fires when a new oncall shift starts for the current user.

New incident assigned to me

Pro icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every hour on Free, every 15 minutes on Starter, and every 5 minutes on Pro and Pro+.
Fires when a new incident gets assigned to the current user.

List incidents

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
Returns a list of incidents.

Update incident status

Pro icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will update the status of an incident.

Create a new incident

Pro icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new incident in PagerDuty.

Automate PagerDuty from your AI assistant

Ask Copilot to create PagerDuty applets for managing incidents, right from your AI assistant, with IFTTT MCP.

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Connect PagerDuty to these apps and more

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How to connect to a PagerDuty automation

Find an Applet using PagerDuty and Notifications

Find an automation to connect to, or create your own!

Connect IFTTT to your accounts

Securely connect the Applet services to your respective accounts.

Finalize and customize your Applet

Review trigger and action settings, and click connect. Simple as that!
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USE CASE

Incident notification management

Get immediate notifications via SMS when a new PagerDuty incident is assigned to you, ensuring you never miss a critical situation.

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More credits, more PagerDuty Applets

  • Connect to more Applets

    More credits, more possibilities

    Get more credits per month to power more automation activity.
  • If a new calendar event is added, with an AI prompt, then an AI agent runs actions across your services

    Power more advanced automations

    Use credits to power your automations, including actions that require more processing.
  • Get access to faster speeds

    Access faster speeds and higher rate limits

    Get faster updates and more actions with increased rate limits and more frequent checks.

About PagerDuty

PagerDuty's Platform for Real-Time Operations integrates machine data & human intelligence to improve visibility & agility across organizations. PagerDuty gives you real-time visibility into your critical apps and services all in one place, driven by the full-service ownership model.

Check our support section if you experience any problems with this integration.

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