Intercom
Send an email when Intercom starts a conversation
This trigger fires when a new conversation is started by a contact in your Intercom workspace.
Developer info
- API endpoint slug
- intercom.new_conversation_started
Trigger fields
No fields for this trigger
Ingredients
Conversation
- Slug
- conversation_id
- Filter code
- Intercom.newConversationStarted.ConversationId
- Type
- String
- Example
- 123456789
Conversation url
- Slug
- conversation_url
- Filter code
- Intercom.newConversationStarted.ConversationUrl
- Type
- Web URL
- Example
- https://app.intercom.com/a/apps/abc123/inbox/conversation/123456789
Contact name
- Slug
- contact_name
- Filter code
- Intercom.newConversationStarted.ContactName
- Type
- String
- Example
- Jane Doe
Contact email
- Slug
- contact_email
- Filter code
- Intercom.newConversationStarted.ContactEmail
- Type
- String
- Example
- jane@example.com
Contact
- Slug
- contact_id
- Filter code
- Intercom.newConversationStarted.ContactId
- Type
- String
- Example
- abc123def456
Message body
- Slug
- message_body
- Filter code
- Intercom.newConversationStarted.MessageBody
- Type
- String
- Example
- Hi, I have a question about my account.
Source type
- Slug
- source_type
- Filter code
- Intercom.newConversationStarted.SourceType
- Type
- String
- Example
- conversation
Created at
- Slug
- created_at
- Filter code
- Intercom.newConversationStarted.CreatedAt
- Type
- Date with time (ISO8601)
- Example
- 2020-07-08T04:17:06+05:00
