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Intercom

Send outbound message

This action will send an outbound message to a contact from your Intercom workspace.

Developer info

API endpoint slug
intercom.send_outbound_message
Filter code method
Intercom.sendOutboundMessage.skip(string?: reason)
Runtime method
runAction("intercom.send_outbound_message", {})

Action fields

Email Text input > Other

Label
Contact email
Helper text
Email address of the contact to message.
Slug
email
Required
true
Can have default value
true
Filter code method
Intercom.sendOutboundMessage.setEmail(string: email)

Admin Dropdown list

Label
Send from
Helper text
Admin (teammate) who will appear as the sender.
Slug
admin_id
Required
true
Can have default value
false

Message type Dropdown list

Label
Message type
Helper text
Delivery channel for the message.
Slug
message_type
Required
false
Can have default value
true
Filter code method
Intercom.sendOutboundMessage.setMessageType(string: message_type)

Subject Text input > Title

Label
Email subject
Helper text
Subject line for email messages. Leave blank for in-app messages.
Slug
subject
Required
false
Can have default value
true
Filter code method
Intercom.sendOutboundMessage.setSubject(string: subject)

Body Text input > Long text

Label
Message body
Helper text
The content of the message.
Slug
body
Required
true
Can have default value
true
Filter code method
Intercom.sendOutboundMessage.setBody(string: body)