Google Business Profile New review.

Reply to Google My Business reviews with custom responses based on the Star Rating

Connect

Let your customers know that you care about their feedback by responding back to their reviews of your business, but do so in a way that saves you time through automation! NOTE: If you want to edit the default responses used in this Applet, go to the Applet's settings after you've enabled it and make the Applet your own. Then, edit the Filter Code step and modify to your liking. You can provide a custom response for any review based on the Star Rating.

Create your own Google Business Profile workflow

Create custom workflows effortlessly by selecting triggers, queries, and actions. With IFTTT, it's simple: “If this” trigger happens, “then that” action follows. Streamline tasks and save time with automated workflows that work for you.

5 triggers, queries, and actions

New review

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when there is a new review for your business.

Create event post

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new event post.

Create offer post

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new offer post.

Create reply

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a reply to a review.

Create standard post

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new standard post.

Create event post

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new event post.

Create offer post

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new offer post.

Create reply

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a reply to a review.

Create standard post

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new standard post.

New review

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when there is a new review for your business.

More on Google Business Profile

About Google Business Profile

Turn people who find you on Google Search and Maps into new customers with a free Business Profile for your storefront or service area.

Learn more

More integrations with Google Business Profile